Rusty Wallace Kia of Knoxville

Awesome Bought my first car today! James was great help explaining everything and making sure I had exactly what I wanted! So far, super satisfied with my pur Bought my first car today! James was great help explaining everything and making sure I had exactly what I wanted! So far, super satisfied with my purchase! More

Excellent Service Everyone there is very friendly and knowledgeable. They go above and beyond to provide excellent service. I purchased a 2015 Kia Soul there in Decembe Everyone there is very friendly and knowledgeable. They go above and beyond to provide excellent service. I purchased a 2015 Kia Soul there in December, and everyone was very helpful, and not pushy and aggressive. Everyone there works together instead of being competitive with each other. They made buying a car a less intimidating experience. They have the best prices, and an awesome warranty they offer in addition to the factory warranty. Plus, when I was notified of a safety recall from Kia Motors recently, I contacted the service department about it, and was able to get an appointment that day, and everything was taken care of in about an hour. Plus, they washed my car for me! More

These guys were awesome . Got it done faster than they said They Were awesome . Easy and very nice on phone . Made appointment on phone easy and were very eager to help. I showed up On time and they took it ri They Were awesome . Easy and very nice on phone . Made appointment on phone easy and were very eager to help. I showed up On time and they took it right in. It didn’t wait one sec. they had a awesome waiting area in their new fast Serice Center I think they call it. They had all the amenities like free wi-fi. The password was posted , recharging area easy to get to for my phone and iPad . Complimentary water.etc. Clean bathroom. The actually got it done quicker than estimated. More

Always Come Thru for Us Woke up to a flat tire this morning. Called Rusty Wallace and they got me right in to repair the tire. We ended up replacing the two front tires. G Woke up to a flat tire this morning. Called Rusty Wallace and they got me right in to repair the tire. We ended up replacing the two front tires. Great Customer Service, Quality work and I was on my way. Thank you for all you do! More

Quick Service and Friendly Staff Took my Sorento in for an oil change and tire rotation. This was my first time for an oil change there so I wasn't sure where to go or where to park. Took my Sorento in for an oil change and tire rotation. This was my first time for an oil change there so I wasn't sure where to go or where to park. The staff members were extremely friendly and helpful, which made this a much more enjoyable experience. After the oil change, they explained what all had been done to my car and what the results were. They took their time and answered all of my questions, plus they did not try to strong arm me into buying anything (like other dealerships). I appreciated them taking the time to go over all of the information and answer my questions. Best part of it all was that I was in and out of there in less than 45 minutes. Will definitely bring my car back here for service! More

Service for Tires Took Advantage of the buy 3 get 1 free promotion, just so happen I was due tires so the timing was good. Sara in the service center was great to work Took Advantage of the buy 3 get 1 free promotion, just so happen I was due tires so the timing was good. Sara in the service center was great to work with on getting a quote and scheduling my service. More

Quick and painless more than expected. Got there earlier than my app but they took me on in. Was over very quick and offered a free wash if I had time. Got there earlier than my app but they took me on in. Was over very quick and offered a free wash if I had time. More

Always there to keep us on the road I have had nothing but great service from my Kia dealer. No matter what the problem, they get me in and make repairs efficiently. When it is time to g I have had nothing but great service from my Kia dealer. No matter what the problem, they get me in and make repairs efficiently. When it is time to get my next car, I hope to get a Sportage or the mini-van. Thank you for all you do! More

Never had a problem All issues get resolved and are quick and fairly priced. Staff is great and always works with me, never against. Facility is accommodating. Keep it up All issues get resolved and are quick and fairly priced. Staff is great and always works with me, never against. Facility is accommodating. Keep it up! More

Service Staff was very friendly. Completed the work in a timely manner. Car was cleaner than I left it. My second time using their service center and I woul Staff was very friendly. Completed the work in a timely manner. Car was cleaner than I left it. My second time using their service center and I would recommend them!! More