Rusty Wallace Kia of Knoxville
Knoxville, TN
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Service was great Had a cosmetic problem and they ordered the part and was done perfect as always. Said it was an hours job and it was an hour and 5 minutes! no problem Had a cosmetic problem and they ordered the part and was done perfect as always. Said it was an hours job and it was an hour and 5 minutes! no problems at all! More
Friendly, caring, willing to work with your budget Everyone at Rusty Wallace Kia is very professional and work hard to bring you the best deal. They listen to your needs and wants and go above and beyo Everyone at Rusty Wallace Kia is very professional and work hard to bring you the best deal. They listen to your needs and wants and go above and beyond to find what you need. James Gordon worked diligently to help me get my 2016 Kia Optima which I LOVE! The finance manager Ditto Murrin was wonderful with the process of purchasing the car. Everyone I met and dealt with was caring, friendly, helpful and truly wonderful. Thank you all for helping me!! More
Oil Change & Recall Mike in the service went above and beyond on my service visit. Phone calls back and forth and then service tech finding an oil leak. I wish I could re Mike in the service went above and beyond on my service visit. Phone calls back and forth and then service tech finding an oil leak. I wish I could remember the techs name. He's called and left a polite informative message. My vehicle was done when promised. I love the people at KIA - Powell. More
Stress free and wonderful I have always loved the Kia Optima and have wanted one for so long. My dad and I stopped by just to look. Jerry came over to us to show us the vehicle I have always loved the Kia Optima and have wanted one for so long. My dad and I stopped by just to look. Jerry came over to us to show us the vehicle. He was very nice and knowledgeable about the car. He was interested in helping me be able to get the car without being overly pushy about it. This made my experience so much better and more comfortable. I feel like he truly done everything he could do to help me get this car. The finance manager, Ditto, was amazing as well. I would highly recommend going to see these guys. You will not regret it! More
Amazing salesman great hospitality will most definitely visit James again the whole experience was great not pushy service , Manager was great as well got us salesman great hospitality will most definitely visit James again the whole experience was great not pushy service , Manager was great as well got us a better rate More
Very bad They only gave me 2500 for my 2010 gmc acaida, but I still owned 2800. I had just bought a new engine for it back in April. They loan my ex wife at They only gave me 2500 for my 2010 gmc acaida, but I still owned 2800. I had just bought a new engine for it back in April. They loan my ex wife at 23% witch is crazy. Jason Burnette and Josh Welch should be put in jail for their crooked ways. More
Outstanding Sales & Service This is our second time buying a brand new Kia from Rusty Wallace. I can’t say enough great things about the service we received. Jerry was our salesm This is our second time buying a brand new Kia from Rusty Wallace. I can’t say enough great things about the service we received. Jerry was our salesman and Jake the manager did everything we could ever think to help us out! -Katie & Michael Burchfield- More
Would buy again from Rusty Wallace ! Brandon Belue was great. And Bryan Johnson is great. They both have done their jobs well. Not pushy . Very helpful. They take time to answer any quest Brandon Belue was great. And Bryan Johnson is great. They both have done their jobs well. Not pushy . Very helpful. They take time to answer any questions we have had. More
Enjoyable Very helpful, knowledgeable, experienced employees. We received a call before they did anything more when a problem was detected. Professional. Thank Very helpful, knowledgeable, experienced employees. We received a call before they did anything more when a problem was detected. Professional. Thank you Rusty Wallace Kia dealership on Callahan Road. More
Great experience Wonderful experience. Knowledgeable salesman Not at all pushy but very helpful. Answered our questions in timely manner. Would recommend James Wonderful experience. Knowledgeable salesman Not at all pushy but very helpful. Answered our questions in timely manner. Would recommend James Gordon. He is top notch at his job!! More