Rusty Wallace Kia of Knoxville

Excellent! Sara was very impressive, kind, accommodating and quick good care.... Sara is TOPS! She is extremely helpful, pleasant, kind and professional! Super Sara! Great mgr in service dept. She takes a per quick good care.... Sara is TOPS! She is extremely helpful, pleasant, kind and professional! Super Sara! Great mgr in service dept. She takes a personal interest in customer and looks you in the eye. Smiles. More

Very helpful I had Kenny for a dealer and he was awesome to work with. He picked me out 2 perfect cars that were exactly what I was asking for. He and the store m I had Kenny for a dealer and he was awesome to work with. He picked me out 2 perfect cars that were exactly what I was asking for. He and the store manager were able to get the price down to something that fit in my budget. My daughter starts driving in 2 years and I will definitely be bringing her in here. More

Easy trade in! Everyone at the location was kind and courteous. Mr Gordon was awesome with answering all of my questions and making sure my husband and I were comfor Everyone at the location was kind and courteous. Mr Gordon was awesome with answering all of my questions and making sure my husband and I were comfortable with the situation. Ditto was also fabulous with the financing and explaining all of the details. More

Excellence The service was excellent, employees were very helpful and very friendly. Would recommend to any one. I have had my car serviced at this location for The service was excellent, employees were very helpful and very friendly. Would recommend to any one. I have had my car serviced at this location for 3 years now and no complaints at all. More

Outstanding Service The service personnel were courteous, efficient, and professional. They were also kind! When the woman at the service desk noticed I was walking (pa The service personnel were courteous, efficient, and professional. They were also kind! When the woman at the service desk noticed I was walking (painfully) with a cane, she drove my car, when it was ready, to the front door. Wow! I'm new to Knoxville, and this dealership gained a customer for life in me! More

Worry Free service Prompt friendly service. I was updated and consulted on a very timely basis. My car was fixed and serviced with no issues and when I went to pick it Prompt friendly service. I was updated and consulted on a very timely basis. My car was fixed and serviced with no issues and when I went to pick it up, it had even been washed. More

Friendly The staff were nice and friendly. We got a wrench lodged into one of our tires heading home from vacation about 8-9 hours away. They took care of us i The staff were nice and friendly. We got a wrench lodged into one of our tires heading home from vacation about 8-9 hours away. They took care of us in a timely matter despite a line of others waiting for their vehicle. More

Service needed for headlight Service needed for headlight. Easy to make an appointment. Service was fast and efficient. Staff was pleasant and explained all repairs needed. Thank Service needed for headlight. Easy to make an appointment. Service was fast and efficient. Staff was pleasant and explained all repairs needed. Thank you for your service. More

No appointment — quick fix After having been informed by another driver that I had a brake light “out”, I drove in and had a replacement installed within about a half hour.. ve After having been informed by another driver that I had a brake light “out”, I drove in and had a replacement installed within about a half hour.. very pleased! More

Great Maintenance at Rusty Wallace Kia , Callahan Road, Knoxville TN. No hassle service. In and Out with no additional questions or concerns. Friendly and efficient maintenance staff. , Callahan Road, Knoxville TN. No hassle service. In and Out with no additional questions or concerns. Friendly and efficient maintenance staff. More