Rusty Wallace Kia of Knoxville

Absolutely DO NOT buy a Kia I bought my 2016 Kia Sportage new almost $30,000 AWD it started using oil at 95,000 miles and not just one but 2 dealers (Morristown and Knoxville) told me it was normal to use a new almost $30,000 AWD it started using oil at 95,000 miles and not just one but 2 dealers (Morristown and Knoxville) told me it was normal to use a quart of oil every 1,000 miles I am a woman but I knew that was not true after 4 oil checks and they decided to do a deep engine clean it took them well over a month to get the chemical to do said engine clean 3 weeks of that time they had my car I had my car back from them 16 days and was driving to Ohio for a wedding and my engine locked up on the interstate Jake Sweeney Kia in Florence Ky refused to help us because they were closing in 10 minutes I had driven the car 790 miles when it locked up and my car has 101040 miles on it so if you want a vehicle that has a hundred thousand miles life expectancy go Kia if you expect more go else where More

Advertised cars for 5995 They knew nothing about it. Tried to sell me one for 15k. After complaint brought out an old beater that needed tires brakes alignment and other items. Said this is it. What a m Tried to sell me one for 15k. After complaint brought out an old beater that needed tires brakes alignment and other items. Said this is it. What a misrepresented ad. RW baits. More

Left lug nuts loose on my 2016 kid Sportage tried for 2 days to get a hold of service manager left three voicemails and called multiple times and never got a call back.went to dealership on third day talke days to get a hold of service manager left three voicemails and called multiple times and never got a call back.went to dealership on third day talked to sales manager he said he would get to this and call me back a week later still no calls. Told him I wanted nothing from them but to find out who was doing poor service.ill never go back to this location he seemed to think it wasn't a big deal all I wanted was to try and prevent this from getting someone hurt More

Wow! They made buying my daughter’s first new car a breeze. Thank you so much Kenny and Joe. They made buying my daughter’s first new car a breeze. Thank you so much Kenny and Joe. More

Had a wonderful, fast oil change and tire rotation. Frank in service was great to work with. in service was great to work with. More

The employees weren’t nice, nor rude. They were there to do their job. I was just another person on their list. I love my Kia. I live very close to the Callahan Drive location. I will drive out of my do their job. I was just another person on their list. I love my Kia. I live very close to the Callahan Drive location. I will drive out of my way to seek out a service department that offers service that makes me feel valued. The Callahan Drive location is adequate. They will take care of your need. They were very robotic. More

Excellent Service and Staff! This is our second Seltos purchase with the gang! I would recommend them to anyone! Thanks Ben, Jordan, Brandon D., and Jake Bull! purchase with the gang! I would recommend them to anyone! Thanks Ben, Jordan, Brandon D., and Jake Bull! More

i want to withdraw my previous issues with this dealership. jake has given me the $100 visa card that evidently was lost or stolen in the mail. i picked up the card yesterday and jake was most fri dealership. jake has given me the $100 visa card that evidently was lost or stolen in the mail. i picked up the card yesterday and jake was most friendly and personable.. thanks again to jake for taking care of this More

30000 miles and several appointments saying nothing is wrong with it, to finally decide there is a problem and will fix. A week of calls to try to see if part has shown up with no return phone calls. A wrong with it, to finally decide there is a problem and will fix. A week of calls to try to see if part has shown up with no return phone calls. A month to schedule the car in to be fixed. I think there is a problem with this service center More