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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 31, 2022

Every one was very nice. Every thing was done in a reasonable amount of time. Thank you for being so nice. More

by HOWARDMARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with the Sales Dept.
August 31, 2022

I always get great service and treated with kindness and respect. It a pleasure to do business with them. More

by Jean Albury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
August 31, 2022

Unparalleled service! Love Kia I always feel like a part of the family Thank you More

by Tiawellsc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bj McNeely , Jenna Mayes, Advisor Advisor
August 31, 2022

They always clearly explain all work that was done and give me a heads up about what might be needed in the near future. More

by Chaoticserenity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
August 31, 2022

Thank you for the great service. Debbie did a great job keeping us informed and got us in and out quickly. More

by PJMARTIN67200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie in the service department
August 31, 2022

Wait time is usually a problem . The staff were very nice and tried to be helpful More

by jacks-mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

So far, So good! ! Very customer friendly. Always fast service. Everything that is done, is explained. Car is always shining when it comes out!! I Would recommen More

by QH_4_EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 30, 2022

Nick and Jenna are always awesome! Everyone at the dealership is always very friendly and completely take care of our families vehicles! More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
August 30, 2022

Always a pleasure dealing with this dealer,service dept. People are courteous friendly and informative an dependable More

by trikemanjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
August 29, 2022

One person told me one price but when I checked out I was given another price by someone else. Had to explain why I should have been changed 1st price given. Seemed like the guy was trying to get as much as More

by 76steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
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