Rusty Wallace Kia Alcoa - Service Center

Very pleased with the service dept. Service is always very prompt and the employees are always helpful and pleasant. The snacks are a nice plus! Service is always very prompt and the employees are always helpful and pleasant. The snacks are a nice plus! More

Very helpful to me even when I showed up 30 minutes till close, even notified me on the recall of my vehicle when I was there for the purpose of low tire pressure, really appreciated it. close, even notified me on the recall of my vehicle when I was there for the purpose of low tire pressure, really appreciated it. More

I really enjoy the service and the people. Everyone asked often what they could do to help ME. The waiting room and restrooms were nice and clean. Plenty of nice snacks. I even asked for somet Everyone asked often what they could do to help ME. The waiting room and restrooms were nice and clean. Plenty of nice snacks. I even asked for something extra and got it. It’s super nice to receive a car wash when my car is complete. More

Scheduling was easy and the work was performed as promised in the time that was promised. promised in the time that was promised. More

This has already been addressed. This has already been addressed. This has already been addressed. This has already been addressed. This has already been addressed. More

Great customer service! Very knowledgeable and friendly staff. It was a busy day in the service department and the staff made a point to make multiple rounds through the lob Very knowledgeable and friendly staff. It was a busy day in the service department and the staff made a point to make multiple rounds through the lobby are asking if anyone had any questions or needed an update on the status of their vehicle. More

Bill and Brandon helped get right cargo tray that would fit the rear of my car thanks! fit the rear of my car thanks! More

Service manager and other employees very friendly. They answered all my questions - some that were not about my car. The stopped what they were doing to talk with me. They answered all my questions - some that were not about my car. The stopped what they were doing to talk with me. More

Everyone was very helpful and attentive. The ppl at the service desk are much nicer than the ppl who answer the phones. The ppl at the service desk are much nicer than the ppl who answer the phones. More

Sales people were very helpful in explaining work required and performed. Customer waiting room was comfortable. required and performed. Customer waiting room was comfortable. More