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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 11, 2022

Just came in for my oil change and tire rotation and multi-point checks. Informed that my tires didn't need rotating. Wait time wasn't bad. I arrived about 25 minutes before my appointment time. More

by RAYMONDSMEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 11, 2022

Every annual check-up at Kia Alcoa has been a pleasant experience. Comfortable waiting area. Polite employees. More

by lmgerow
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 10, 2022

Vacation interrupted with engine trouble light. Fortunately, this dealership was near the Hotel. They were gracious enough to provided me a driver to and from the room. Their teamwork and coord More

by Travelingman4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The good guy giving me a lift. Enjoyed the conversation!
September 09, 2022

It is a wonderful place to take your car for service. So polite and helpful! More

by PLAURIANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Jenna Mayes, Advisor Advisor
September 09, 2022

Always professional, courteous and they keep you informed along the way. Highly recommend their service and sales department for all of your car needs. More

by BETSY3013RIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 09, 2022

Despite having an appointment I still waited an hour and 45 minutes for a simple oil change and tire rotation. More

by Dangerbird81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
September 09, 2022

The workers do great work and complete each task with under the hood with accuracy. More

by SYRUP10
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
September 09, 2022

I never have a problem when I have my service done at Rusty Wallace Kia. More

by RYAN.STANSBURY1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
September 08, 2022

Always the best service around. Keeps me updated on progress and explains what was done once the job has been completed! Highly recommend More

by Tchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 07, 2022

I did’t have appointment but they still make a space to do my oil hange to my car More

by Malena.escobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mancuso
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