Rusty Wallace Kia Alcoa - Service Center

I came in with my new to me 2020 Kia Sportage in for an oil change. The service people were awesome. Very easy to talk with and easy to understand what they were doing with my car. They also took care o oil change. The service people were awesome. Very easy to talk with and easy to understand what they were doing with my car. They also took care of the recalls. So awesome. I will definitely be bringing my Sportage back for more service. More

Fantastic service as always. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. More

The service team isn't carefull with people's vehicles, and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing wi and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing with her and my second time haveing my vehicle to get damaged. More

The good: Polite, comfortable, reasonable price. The bad: Dangerous getting back onto the road when leaving. The bad: Dangerous getting back onto the road when leaving. More

Have used them for all my service. They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good More

Replaced tire on my new Telluride that was not safe to be on the road! on the road! More

Everyone was very helpful & considerate. I’ve always been treated well at Rusty Wallace Kia.. thank you I’ve always been treated well at Rusty Wallace Kia.. thank you More

They did my oil change checked everything and washed my car always satisfied with their service car always satisfied with their service More

Very friendly and knowledgeable staff they go out of their way to show you a very good experience their way to show you a very good experience More

I truly Always appreciate the service I receive, level of knowledge and care I can expect from every employee, and the snacks if I have to wait a little. Shout-out to Jenna, the service manager, for wonderfu knowledge and care I can expect from every employee, and the snacks if I have to wait a little. Shout-out to Jenna, the service manager, for wonderful care every time More