Rusty Wallace Kia Alcoa - Service Center

They was all so friendly and caring about my needs. Whey finished he explained what all they done and I understood it all. Whey finished he explained what all they done and I understood it all. More

The service department was extremely friendly and very knowledgeable and took care of my car very promptly. The waiting room is exceptional knowledgeable and took care of my car very promptly. The waiting room is exceptional More

Over priced on new vehicles. Service was a joke. Made an appointment for a recall. Arrived early and waited about 20 minutes before I was told they did not have the part. Service was a joke. Made an appointment for a recall. Arrived early and waited about 20 minutes before I was told they did not have the part. More

The staff were very friendly and courteous. Took my vehicle in for an oil change and was told it was due for a 15,000 mile maintenance. Took my vehicle in for an oil change and was told it was due for a 15,000 mile maintenance. More

I like Rusty Wallace Kia. They have very friendly and helpful staff! Thank you Rusty Wallace crew! They have very friendly and helpful staff! Thank you Rusty Wallace crew! More

Appointment was on time and very thorough. Showed me the motor filter that was full of birdseed and asked if I wanted it to be replaced. He asked before doing anything which is good. Most p Showed me the motor filter that was full of birdseed and asked if I wanted it to be replaced. He asked before doing anything which is good. Most places just do before checking it out. More

Professional and courteous I find your survey as obnoxious as the dealership is professional. This fifteen word minimum is BS. Great way to limit participation obnoxious as the dealership is professional. This fifteen word minimum is BS. Great way to limit participation More

Nice dealership. Just was along wait for oil change and tire rotation. Also I didn’t get new sticker for when it’s due again and they didn’t reset the vehicle either. Just was along wait for oil change and tire rotation. Also I didn’t get new sticker for when it’s due again and they didn’t reset the vehicle either. Very nice people. More

I arrived early for my appointment and the took me straight in anyway. I also had a paper for a recall and they worked it out to do that at the same time so I wouldn't have to come back. I greatly app straight in anyway. I also had a paper for a recall and they worked it out to do that at the same time so I wouldn't have to come back. I greatly appreciated them doing this for me. More

It took 5 days to work on my ac. 2 of those days, I couldn’t get anybody to update me. Got the car back after paying for work that didn’t fix the problem. 2 of those days, I couldn’t get anybody to update me. Got the car back after paying for work that didn’t fix the problem. More