Rusty Wallace Kia Alcoa - Service Center

Great customer service! Everyone is always very nice and helpful! Would definitely recommend their dealership! Everyone is always very nice and helpful! Would definitely recommend their dealership! More

Jay Grewer was exceptional! A great ambassador for your company, very accommodating and very friendly and very knowledgeable. A great ambassador for your company, very accommodating and very friendly and very knowledgeable. More

They was fast and nice tell me about my car. And well use them again And well use them again More

Everyone is so welcoming and nice. They answer all questions I have and takes care of my vehicle They answer all questions I have and takes care of my vehicle More

Fantastic customer service - staff are customer service driven - waiting area is the best that I have ever experienced in any kind of business- always highly recommend this dealership - they make it fast a driven - waiting area is the best that I have ever experienced in any kind of business- always highly recommend this dealership - they make it fast and easy !! More

Jay Grewer met me immediately and was very friendly and attentive to my needs. He listened carefully to my Kia’s symptoms. He explained what the service reps would do. I did not meet anyone from the servic attentive to my needs. He listened carefully to my Kia’s symptoms. He explained what the service reps would do. I did not meet anyone from the service department but they took care of my problem quickly. My Kia works fine now. I highly recommend this service department. More

Service rep was great, however we made an appointment to have a recall done, it took 1.5 hrs to inform us they were going to order part needed for recall even though we made appointment a few weeks earlier have a recall done, it took 1.5 hrs to inform us they were going to order part needed for recall even though we made appointment a few weeks earlier More

I've just had my first oil change since buying the car. I came on the wrong day, by 7 days early, and was worked in by Nick in the service department. I appreciated that. He also washed my car! I came on the wrong day, by 7 days early, and was worked in by Nick in the service department. I appreciated that. He also washed my car! More

Outstanding customer service. I bought my car somewhere else and they were too busy to help me . I called and spoke with Robert and he said sure come on over then ordered a part f I bought my car somewhere else and they were too busy to help me . I called and spoke with Robert and he said sure come on over then ordered a part for a recall and called me when it came in .I will start coming there for now More

Every time I go here I am treated well and receive great service. I would fully recommend them to anyone and everyone. service. I would fully recommend them to anyone and everyone. More