Rusty Wallace Kia Alcoa - Service Center

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A quick and easy service time to remove roofing nail in my tire. I appreciated being told I could come any time. Thanks my tire. I appreciated being told I could come any time. Thanks More

David was a good salesman and folks in the service department are very friendly,helpful. department are very friendly,helpful. More

Terrible experience. Developed a leak after an oil change there and never had any problem before this. Brought it back and said they didn’t have anything to do with it. B Developed a leak after an oil change there and never had any problem before this. Brought it back and said they didn’t have anything to do with it. But told me everything would be covered under my warranty. They lied about this, because when I went to leave they told me they made a mistake and then said it would be 600$. When it should be covered under my power terrain warranty. I’ve very disappointed with the service department and will be voicing my displeasure More

My visit to Rusty Wallace Kia was another amazing experience. This is our 3rd Kia and all I can say is once again amazing. The process was simple, the team was amazing, and Dylan was a dream to work experience. This is our 3rd Kia and all I can say is once again amazing. The process was simple, the team was amazing, and Dylan was a dream to work with. We will be back if we need a 4th car. More

Everyone there are super nice, friendly, knowledgeable will go out of their way to explain everything, they make sure you are comfortable while you wait , their waiting area is very clean they provide sna will go out of their way to explain everything, they make sure you are comfortable while you wait , their waiting area is very clean they provide snacks , drinks etc. I will definitely be using the Alcoa Hwy location for all my services. I have recommended this location to all my family and friends. They do great work! Thanks to all. More

Quick service and clean waiting area with many snack and drink offerings. Great customer service drink offerings. Great customer service More

Customer service seems to be a very high priority here. Very pleased with my salesman. Service department was prompt with getting my car ready. Very pleased with my salesman. Service department was prompt with getting my car ready. More

Well the young man that took care of me was great but they said they couldn't hear the noise my car was making and as soon as I left it did it. Sobi guess I am coming back😭 they said they couldn't hear the noise my car was making and as soon as I left it did it. Sobi guess I am coming back😭 More

These guys have been great to me and my family since day one. I will recommend them to everyone one. I will recommend them to everyone More