Rusty Wallace Kia Alcoa - Service Center

Prompt service when I pulled in. Appreciate the free drinks and snacks while waiting. Nice waiting room. Appreciate the free drinks and snacks while waiting. Nice waiting room. More

Jay kept me informed about everything that was being done. He made me Feel very at ease and less worried about everything done. He made me Feel very at ease and less worried about everything More

Jay completely explained service performed and made recommendations on future service on my Rio that had 627k miles recommendations on future service on my Rio that had 627k miles More

Robert was awesome about getting me in, if there were cancellations. They are always great about letting me know what's going on and were willing to check out my requests. cancellations. They are always great about letting me know what's going on and were willing to check out my requests. More

They took my car in as soon as I got there. Everyone was so friendly and let me know all that was done to my car. Love all the drinks and snacks in the waiting area. Very very happy with my s Everyone was so friendly and let me know all that was done to my car. Love all the drinks and snacks in the waiting area. Very very happy with my service at Rusty Wallace Kia Alcoa! More

Upon arrival we were greeted with courtesy and friendly representative. Nick. He knew why we came and explained what would be done. Gave us an estimate of how long it would take and it was almost 100 perce representative. Nick. He knew why we came and explained what would be done. Gave us an estimate of how long it would take and it was almost 100 percent accurate. After the job was complete he explained what was done and answered any questions to our complete satisfaction. We stayed in the waiting room and had a cup of coffee and just relaxed. Coming to this dealership for service is a pleasurable experience More

Staff was very helpful. They took my car in quickly and the service was finished as committed by the Technician. They took my car in quickly and the service was finished as committed by the Technician. More

We were treated with respect and courtesy. The entire staff was professional and friendly. The repair was performed quickly and expertly. The entire staff was professional and friendly. The repair was performed quickly and expertly. More

Jay was excellent - they didn't have my appointment down and he managed to squeeze my car in and get it done in 45 minutes! I will definitely go back! and he managed to squeeze my car in and get it done in 45 minutes! I will definitely go back! More

I love going to Kia . They are very nice . Knowledgeable and always treats me like I want to be treated They are very nice . Knowledgeable and always treats me like I want to be treated More