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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 16, 2024

Very good got me in an out reasonably very happy with prices Service tech was knew what he was doing More

by jmcclure42
Recommend Dealer
Yes
Employees Worked With
Service department
January 16, 2024

Was notified about a part that needed to be replaced, I made an appointment 2 weeks out. After 1.5 hrs service department said they had to order the part even though the part needed on the recall. More

by SCFSCA
Recommend Dealer
Yes
Employees Worked With
Jay service rep was very good, kia's process is not very good.
January 16, 2024

Always great I've never had any issues with the dealership and always had great experiences. More

by DPLOUHAR
Recommend Dealer
Yes
January 16, 2024

Excellent from beginning to end. Everyone was very helpful especially Greg. This is my third Kia and won't be my last from this dealership. Greg Taylor is my favorite salesman! More

by JENNIFERSCATES
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
January 16, 2024

They were very polite, and knowledgeable, I enjoyed it thoroughly I would recommend Rusty Wallace Kia to anyone More

by LOYBOYS66
Recommend Dealer
Yes
Employees Worked With
Young guy dark hair
January 16, 2024

Excellent service and the entire service staff was polite, friendly and very informative. Overall satisfied More

by kemanis47
Recommend Dealer
Yes
Employees Worked With
Jay Grewer was so nice and polite
January 15, 2024

Excellent service. Knowledgeable service persons. They always explain everything. They get the work done in a timely manner. Waiting area and restrooms are clean. More

by PAKIMBROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

They were very courteous and offered me the weight room and amenities, and also got my car taken care of, and I was out of there in about an hour More

by Gr8scott
Recommend Dealer
Yes
January 15, 2024

Everytime I come to get my car serviced, I know it's always gonna be good, they know exactly what they are doing More

by matthewbright2895
Recommend Dealer
Yes
January 15, 2024

They told me that the one recall they didn't have the part to do it with and my as light is still on and sometimes I smell like something burning More

by GRANPOR71
Recommend Dealer
Yes
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