Rusty Wallace Kia Alcoa - Service Center

I feel the service here is professional and competent. I have been a customer here for very long, but so far, I am happy with the service. have been a customer here for very long, but so far, I am happy with the service. More

The employees were prompt and friendly, I had a great experience! Jenna took the time to explain what occurred and walked me through the service process. I really appreciated her customer service. experience! Jenna took the time to explain what occurred and walked me through the service process. I really appreciated her customer service. More

They had me in an out in a timely matter. Very courteous and professional. I would recommend there service department to anyone Thanks again for your attention to detail and professional. I would recommend there service department to anyone Thanks again for your attention to detail More

Friendly and efficient staff. Nice socially distanced waiting area with snacks. Very satisfied with the service I received. Will return for future services. A+ overall. waiting area with snacks. Very satisfied with the service I received. Will return for future services. A+ overall. More

They are always AWESOME friendly courteous staff. I really don’t think this survey should make you actually do 25 words to be able to submit really don’t think this survey should make you actually do 25 words to be able to submit More

Amazing service! Fast! Friendly! Literally the best experience I've ever had with car service. I bought a kia for the safety but I will stay with kia because of the amazing service and sales team experience I've ever had with car service. I bought a kia for the safety but I will stay with kia because of the amazing service and sales team More

This is a good friendly dealership i always like coming to this dealership to buy and also get my vehicle service and Jenna Mayes is great at answering all my questions or concerns great employees! to this dealership to buy and also get my vehicle service and Jenna Mayes is great at answering all my questions or concerns great employees! More

Jenna is great! She is always kind and helpful! It’s a pleasure to deal with her and she helps me look forward to dealing with things we don’t particularly enjoy doing such as getting our cars serviced bu pleasure to deal with her and she helps me look forward to dealing with things we don’t particularly enjoy doing such as getting our cars serviced but she helps make it better. More

I couldn’t believe how quick they got me in and out! I am so pleased with the professional service I received, as always. Corey explained all the service I would receive and that snacks and coffee was provid so pleased with the professional service I received, as always. Corey explained all the service I would receive and that snacks and coffee was provided. I came expecting to wait awhile but was out in 30 minutes. Everyone is always so nice. They keep me coming back! More

The service man did not tighten my drain plug when he changed my oil. My husband called and spoke with the manager and he told my husband for me to bring it in the next day. I brought my car in. Kia serv changed my oil. My husband called and spoke with the manager and he told my husband for me to bring it in the next day. I brought my car in. Kia service man changed my oil again free of charge, and gave me a card that had another free oil change on it. Thank you Kia for making it right. More