Rusty Wallace Kia Alcoa - Service Center

Alex Ferrer listened intently to my concerns with my car and delivered a clean car back to me in record time and all of my concerns were resolved. He took time and explained each item to me on the list of and delivered a clean car back to me in record time and all of my concerns were resolved. He took time and explained each item to me on the list of work done. Great service! More

Very friendly and easy to work with. Very accommodating to loan a car out while they work on my car. Always clean too. Thank you to loan a car out while they work on my car. Always clean too. Thank you More

Had an apt at 10:30, so I arrived at 10:10. Was told would take an hour - 1 1/2 hrs. Actually took 2 hrs and 15 min. Think you might need more technicians. would take an hour - 1 1/2 hrs. Actually took 2 hrs and 15 min. Think you might need more technicians. More

Excellent experience. All staff was friendly and courteous. The waiting area was clean as well as the restroom. The free water and coffee was much appreciated. courteous. The waiting area was clean as well as the restroom. The free water and coffee was much appreciated. More

Have bought 3 cars now from Rusty Wallace of Alcoa and keep coming back for their friendliness and great customer service. Plus KIA's are great keep coming back for their friendliness and great customer service. Plus KIA's are great More

Great attitude, great service and great pricing I will most likely come here again and tell my friends about it. Thank you for a speedy appointment. most likely come here again and tell my friends about it. Thank you for a speedy appointment. More

Great experience. Corey was super helpful and kind. I’m not very knowledgeable about car issues and he made sure to explain everything in detail to me so I understood what was wrong and also gave me accura not very knowledgeable about car issues and he made sure to explain everything in detail to me so I understood what was wrong and also gave me accurate timing on when it would be fixed. More

Visited the service center to have a radiator flush and service a recall. Not sure what happened but my radiator was not completely filled causing the car to overheat. This is the second time I have experi service a recall. Not sure what happened but my radiator was not completely filled causing the car to overheat. This is the second time I have experienced issues with the service center within 1.5 years. I wouldn't have returned but received a recall notice and thought I would give them a second chance at redemption. More

Great service! Drop off and pick up was quick and efficient. They also washed it for me. Thanks so much for the attention to detail. efficient. They also washed it for me. Thanks so much for the attention to detail. More

Very Average Service this really shows you ignorance of your marketing department requiing a lengthy response. Personality I will probably take my business elsewhere because of your STUPID xxxx. I have bet your marketing department requiing a lengthy response. Personality I will probably take my business elsewhere because of your STUPID xxxx. I have better ways to use my time.rather than writing a stupid review. Also when you send a coupon you should honor your price More