Rusty Wallace Kia Alcoa - Service Center

I stopped by on a whim because I was nearby and told them that one of my side mirrors wasn't closing consistently. They were very busy so I wasn't sure if they would even be able to look at it. She told me that one of my side mirrors wasn't closing consistently. They were very busy so I wasn't sure if they would even be able to look at it. She told me to pull it in and they would look at it as soon as possible. Within 15-20 min they called me back out and told me the part was being ordered and they would call me as soon as it was in! Great customer service. More

Service was good as always. I had to buy 4 window guards cost me $402. That's crazy i felt i was taken advantage of , just about making money. cost me $402. That's crazy i felt i was taken advantage of , just about making money. More

Really nice and friendly staff!! They made my visit fast and made sure all request were met. Answer all my questions and any and all things I wanted to know about my car. and made sure all request were met. Answer all my questions and any and all things I wanted to know about my car. More

I'm always in and out in a timely manner. They are so friendly. They are fair priced. My car is always in better shape when I leave then when I came in. friendly. They are fair priced. My car is always in better shape when I leave then when I came in. More

This dealership is very uncooperative in customer relations. Thanks to the treatment we have received at this dealership, we'll never own a Kia again. (We've owned three. Both our daughters own one. relations. Thanks to the treatment we have received at this dealership, we'll never own a Kia again. (We've owned three. Both our daughters own one. That's thee customers you are losing. More

I made an online appointment for a recall on my Soul. I had to change the appointment several times due to conflicts, but the employees were courteous and helpful. had to change the appointment several times due to conflicts, but the employees were courteous and helpful. More

I love this dealership. They have always gone above and beyond to help their customers. I will most definitely buy another car from them in the future. beyond to help their customers. I will most definitely buy another car from them in the future. More

They keep you informed about the progress and status of your car. They have friendly service. They are willing to help you with a loaner if need. Always doing anything they can to make the customer happy. your car. They have friendly service. They are willing to help you with a loaner if need. Always doing anything they can to make the customer happy. More

It was a great experience ! Thank you. Service department did a great job and explained everything perfectly Corey is a great employee and did a wonderful job did a great job and explained everything perfectly Corey is a great employee and did a wonderful job More

EXCELLENT. Car was clean so I declined the free wash that was offered. Full explanation of what service would be done and price before work began. was offered. Full explanation of what service would be done and price before work began. More