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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 16, 2024

Good staff - just waiting on part to fix engine light problem. John knows about it and we will reschedule soon More

by rwcumberland
Recommend Dealer
Yes
Employees Worked With
John
January 16, 2024

Very efficient and cooperative Very pleased with their work Done as I'm going to get with this annoying review application More

by BRUCESTONE55
Recommend Dealer
Yes
January 16, 2024

I always have a great experience with Kia Nick always makes you feel comfortable like family More

by sogladtobehappy
Recommend Dealer
Yes
Employees Worked With
Nick
January 16, 2024

Always clean filled with snacks very friendly and accommodating making you feel like family always More

by sogladtobehappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Excellent. My family and I have bought 10 cars from Ron in the last 4 years More

by TKW123
Recommend Dealer
Yes
Employees Worked With
Ron Groves
January 16, 2024

Awesome They did a great job keeping me informed when my vehicle would be ready and checking on me during the waiting time More

by JAYERS6
Recommend Dealer
Yes
Employees Worked With
I believe it was Robert
January 16, 2024

They are always extremely helpful and attentive when I come in for service. They are good at explaining any issues that may come up as well. More

by meg.shea3
Recommend Dealer
Yes
Employees Worked With
Cody
January 16, 2024

Prompt and work well done. Clean waiting room and pleasant people. Great efficient and nice More

by Anne.m.smith.private
Recommend Dealer
Yes
January 16, 2024

Everyone is polite, and professional He kept me updated with everything that was going on and he got me out early More

by cynthiaanckner
Recommend Dealer
Yes
Employees Worked With
I think Cody
January 16, 2024

They are always very accommodating and friendly. They work hard to get my car services in a timely manner. More

by taylor082386
Recommend Dealer
Yes
Employees Worked With
Chris Mercalf
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