Rusty Wallace Kia Alcoa - Service Center

Really thoughtful service managers. Moved my car ahead of another since I was waiting on site and the other person was not so I could get out sooner. another since I was waiting on site and the other person was not so I could get out sooner. More

I have always been very satisfied with my serviceI get I have always been very satisfied with my service I get from them. They are always very helpful and professional. It is always clean , Jenna is the I have always been very satisfied with my service I get from them. They are always very helpful and professional. It is always clean , Jenna is the BEST !! More

Great customer service. Updated me about my car frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service More

Very helpful and professional. Answered all my questions that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. More

I always go.to kia alcoa ,they are always fast and great customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! More

Performed diagnostic check on car and replace camshaft position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. More

Quite innovative regarding the Customer waiting area. Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful :) More

They were very helpful. Got me in and out in the time they projected, even with taking care of a recall. No problems at all. they projected, even with taking care of a recall. No problems at all. More

Very nice and accommodating to get my car serviced and the complimentary snacks and drinks were so nice! :) I would definitely visit again! Thanks guys the complimentary snacks and drinks were so nice! :) I would definitely visit again! Thanks guys More

This was the second vehicle we have purchased from Rusty Wallace Kia on Alcoa highway. The salesman are always friendly, Bill and BJ were easy to work with as well as the sales manager. We had additional ac Wallace Kia on Alcoa highway. The salesman are always friendly, Bill and BJ were easy to work with as well as the sales manager. We had additional accessories ordered, and parts department notified us quickly of their arrival. Service department was quick to put them on in less than 30 minutes. A Very Good Car Buying Experience! More