Rusty Wallace Kia Alcoa - Service Center

Service is great. Courteous staff. Very comfortable waiting area. Prices are a little above average for tires but friendly service is worth the price. Highly recommend service dept for regular maintena waiting area. Prices are a little above average for tires but friendly service is worth the price. Highly recommend service dept for regular maintenance of vehicle. More

I received excellent service beginning with a greeting upon arrival, to a quality lounge area to a fair price for the work performed. I am never disappointed with the service department. upon arrival, to a quality lounge area to a fair price for the work performed. I am never disappointed with the service department. More

ServIce Department is very hard to get hold of, amd although I bought my Kia here, they have never explained to me about required services. also never received a new customer packet nor do I receive although I bought my Kia here, they have never explained to me about required services. also never received a new customer packet nor do I receive any coupons. More

This was my first experience with the service department, having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me w having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me was very friendly, kind, and informative about the process and then my complete service inspection of my vehicle. More

Everything about the service is great except the car is driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? More

Thank you Jenna for taking care of me in my visit for my car service. I’m glad that I was able to be taken care of car service. I’m glad that I was able to be taken care of More

Service and personnel was good to work with, car was completed as promised, thanks for making this a good experience, I will return for next service visit completed as promised, thanks for making this a good experience, I will return for next service visit More

It was time for my regular oil change. I went to Rusty Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. T Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. The car was returned to mr freshly washed. More

We're very pleased with the recall work that was done and the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. More

Took car right in . Work done in timely manner. Jenna took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. More