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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 18, 2021

We have always gotten great service at this dealership. I highly recommend them to anyone. We have dealt with several different ones and they are always helpful and friendly. More

by StephWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER
April 18, 2021

Reliable & great service! Was able to get my car in a time that worked for me. Was able to use the coupon too! Thanks for dependable service More

by lishamiller14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Dylan Hatula
April 18, 2021

The worst service I've ever had. The archive manager Kevin is rude and disrespectful. I will never go to this kia again. I will drive 2 hours out of my way to have work done on my car. Sad that it's c More

by Jennifer Mason
Recommend Dealer
No
Employees Worked With
Jenna Mayes
April 18, 2021

Wife waiting almost 2 hours for a oil change and tire rotation. A little long we tothought. Maybe next it won’t be Have a good one More

by LARRYBAILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 18, 2021

Jenna, Cory, and Alex were amazing! They completed my oil change and tire rotation in short order! They also had their guys wash my car as well. They did a great job! More

by rosiesgrl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hattula, Jenna Mayes, Corey Husketh, ALEX FERRER
April 17, 2021

Service for our new KIA was scheduled timely and upon arrival we were greeted by friendly service personnel immediately (no wait), and our loner vehicle was there ready to go. Service personnel explained More

by jshutt0214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 16, 2021

I have taken 2 cars to be serviced and am pleased. The service department is very helpful and do a great job. I recommend highly. More

by Korenabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 16, 2021

The service that I received was great. I was quickly greeted and received my loaner car while my Telluride was in for the protective spray. More

by Machelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 16, 2021

Alex was a very frustrated individual. He was short and acted like he didn't have the time to deal with us. It honestly makes me reluctant to come back to fix a problem. I have actually contemplated on goi More

by EDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 16, 2021

Good people... good service..car runs good now. we woukd use you all again. And. tell our friends and family and..Thank you for a great job .. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX FERRER
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