Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
I dropped my vehicle off for a complete dash pad replacement. Factory stitching was really sloppy. Dealership was friendly, prompt, got us on our way with a loaner vehicle in just minutes. Picked it replacement. Factory stitching was really sloppy. Dealership was friendly, prompt, got us on our way with a loaner vehicle in just minutes. Picked it up and everything was just the way we like, done right! Really appreciate their expertise and attention to detail. Would recommend this dealership to anyone looking for a solid vehicle and a professional dealership! More
Service was excellent. All my car needs were met and fixed in a timely manner. The service tech kept me updated to the process of my cars service. fixed in a timely manner. The service tech kept me updated to the process of my cars service. More
Service was excellent as always. Very friendly and thorough. Checked in before doing anything extra. Advised for next service. Clarified what could wait and what needed to be completed. thorough. Checked in before doing anything extra. Advised for next service. Clarified what could wait and what needed to be completed. More
The Service Department did a fine job with the requested services. A little bit of a 'hard sell' to purchase other services or goods was a little off-putting. Otherwise, fully satisfied. services. A little bit of a 'hard sell' to purchase other services or goods was a little off-putting. Otherwise, fully satisfied. More
It was a good experience as always. Corey was helpful and had me in and out quicker than I was expecting. Everyone that I came into contact with was friendly and helpful. had me in and out quicker than I was expecting. Everyone that I came into contact with was friendly and helpful. More
Didn’t expect you to keep my 430 appointment oil change overnight! Without a phone call to notify me either. I’m from out of town! Luckily I was staying with my daughter and didn’t need my car Friday nig overnight! Without a phone call to notify me either. I’m from out of town! Luckily I was staying with my daughter and didn’t need my car Friday night! You should always call your customers if you are keeping the car...for an Oil Change!!! More
I have been dealing with car dealerships for 25 years and this is by far the best experience I have ever had. I am telling everyone I know about Rusty Wallace Kia THANK YOU SO MUCH for this experience this is by far the best experience I have ever had. I am telling everyone I know about Rusty Wallace Kia THANK YOU SO MUCH for this experience More