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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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May 01, 2021

Great waiting area, took a while but they were covered up. Don’t push you to buy unneeded stuff which is a plus. Thank you More

by Wendygiles40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
April 30, 2021

I dropped my vehicle off for a complete dash pad replacement. Factory stitching was really sloppy. Dealership was friendly, prompt, got us on our way with a loaner vehicle in just minutes. Picked it More

by jamiepkeim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Williams, ALEX FERRER
April 29, 2021

Service was excellent. All my car needs were met and fixed in a timely manner. The service tech kept me updated to the process of my cars service. More

by trmogridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 27, 2021

Service was excellent as always. Very friendly and thorough. Checked in before doing anything extra. Advised for next service. Clarified what could wait and what needed to be completed. More

by BECCAJENKINS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 27, 2021

The Service Department did a fine job with the requested services. A little bit of a 'hard sell' to purchase other services or goods was a little off-putting. Otherwise, fully satisfied. More

by XCOPNDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 27, 2021

There is no other place I would take my kia forte at,KIA ALCOA is the best hands down!!! The service is great and always fast , More

by KAREEMSWOLE225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 27, 2021

It was a good experience as always. Corey was helpful and had me in and out quicker than I was expecting. Everyone that I came into contact with was friendly and helpful. More

by John Tallent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
April 27, 2021

Jenna Mayes done a fantastic job. She knows her job. The work was done in record time. I will ask for her to handle my services in the future. More

by bayoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 27, 2021

Didn’t expect you to keep my 430 appointment oil change overnight! Without a phone call to notify me either. I’m from out of town! Luckily I was staying with my daughter and didn’t need my car Friday nig More

by blbryan87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 26, 2021

I have been dealing with car dealerships for 25 years and this is by far the best experience I have ever had. I am telling everyone I know about Rusty Wallace Kia THANK YOU SO MUCH for this experience More

by Mudhandler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
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