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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 18, 2024

Had service completed with wheel bearing. Warranty issue due to noise and power train warranty. Super friendly More

by Mysterious soul
Recommend Dealer
Yes
January 18, 2024

When I call to make an appointment I usually have to just arrive and hope to be worked in due to my short notice. Regardless I am treated very kind and the employees are very courteous and helpful. More

by KHRZENJAK72
Recommend Dealer
Yes
January 18, 2024

They greeted me right away and answered all my questions. I was in and out at the quoted time even when I added work to my original appointment. More

by gator
Recommend Dealer
Yes
January 18, 2024

It was good. Skyler kept me updated. It took over 3 weeks to get my parts. Everything is working fine now. More

by MJA
Recommend Dealer
Yes
January 18, 2024

The car belongs to me, but my son drives it at college,I was not at the dealership ,he said everything was More

by Richard.estrella.jr
Recommend Dealer
Yes
January 18, 2024

Okay Wish I could get a loaner car instead of waiting. Captions on the TV would be appreciated. More

by ldpullins
Recommend Dealer
Yes
January 18, 2024

Jay in the repair center. He's an exceptional representation of knowledge, helpfulness, reliability, and customer service. More

by EAHyde
Recommend Dealer
Yes
Employees Worked With
Jay in the repair center. He's an exceptional representation of knowledge, helpfulness, reliability, and customer service.
January 17, 2024

Great experience good people Very nice and cheer full. Very accommodating good interaction great great great great conversation thanks for the great conversation More

by FOUR78
Recommend Dealer
Yes
January 17, 2024

Great team of work , very knowledgeable , friendly, very helpful and always said yes, very professional guys More

by MICHELLEJA2727
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
January 16, 2024

Did the work in a timely manner and was treated politely. Garage was clean and waiting room was well stocked with snacks. More

by gatdmt
Recommend Dealer
Yes
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