Rusty Wallace Kia Alcoa - Service Center

Went in for my recalls on my Soul. Expecting to wait for over 1 hour. Only took about 30 minutes!! Great service and friendly people over 1 hour. Only took about 30 minutes!! Great service and friendly people More

Excellent service . Would use again and recommend to family and friends. Fast and timely service. Clean facilities. Although the seats in the waiting area need to be updated. Uncomfortable seating. family and friends. Fast and timely service. Clean facilities. Although the seats in the waiting area need to be updated. Uncomfortable seating. More

Work was great but the price for labor was too high. For what they did adding splash guards and hood protection appliqué shouldn’t have cost that much. what they did adding splash guards and hood protection appliqué shouldn’t have cost that much. More

Had to have my car towed to Kia of Alcoa to have it looked at, the service center ended up keeping my car for 2 weeks after I was told it would be looked at 3 days after it got to the facility. No one looked at, the service center ended up keeping my car for 2 weeks after I was told it would be looked at 3 days after it got to the facility. No one looked at my car until it was sitting there over a week. More

The service and sales are the best. They are courteous and friendly. If you have a problem, they go out of their way to help you. and friendly. If you have a problem, they go out of their way to help you. More

The price was nit Discounted right it cost me 10.00 more than last time my on a fixed income A Senior & Drive from Sevierville down there cost more gas. I like the people But its getting to where I can't af than last time my on a fixed income A Senior & Drive from Sevierville down there cost more gas. I like the people But its getting to where I can't afford 51.00 to get a oil Change More

They done a great job they where friendly they were very professional with their work I will always buy my cars from this dealership when I need one very professional with their work I will always buy my cars from this dealership when I need one More

Thank you all for being there when we need help with our Kia. You all are very friendly and very helpful. Thank you very much to Rusty Wallace Kia Kia. You all are very friendly and very helpful. Thank you very much to Rusty Wallace Kia More

Your old change prices are over the top, I will not be back there for another oil change. There are several competitive places of business that I will be using for now on. back there for another oil change. There are several competitive places of business that I will be using for now on. More

Always excellent service. Highly recommend. Price is great and the whole team is great to work with. Always use them for all of my service needs. great and the whole team is great to work with. Always use them for all of my service needs. More