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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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May 14, 2021

Always a good experience here and I’ve had my share of bad mechanics.... Cory Husketh was awesome at explaining Everything in detail and communication! Thanks for ALWAYS handling my Sorento prompt and cor More

by mandythebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
May 13, 2021

Court in sales and the service team are awesome!! Very service orientated and eager to take care of their customers! They are too notch and I love my Seltos! More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh
May 13, 2021

Everyone was very friendly the service was great the wait time on the service was really slow it was a 5 hour wait other than highly recommended More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 13, 2021

Got to my appt @ 1:25, car was ready with in 35mins and they even washed my car at no extra charge. High 5 TY! More

by AMITCHELL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
May 13, 2021

The repair to my car was quick and efficient. All of my appointments at Rusty Wallace Kia have been outstanding. Great customer service in the Service Department! More

by CPSALSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 13, 2021

The staff was great & helpful. Needed a rental car & that was ready & nice. Kept me updated during the day. Great experience. My ac had an issue & was under warranty but part on back order. Kept me upda More

by Leela376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
May 12, 2021

My Kia Sportage came from Rusty Wallace Kia on Alcoa Highway so I try to keep it tuned in by going there for oil change. The employees are very pleasant and helpful with whatever I need. I will always r More

by rrrt4kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
May 12, 2021

Just call me and I will gladly tell you about this rating. Has all to do with the loaner car they were giving me to drive. It was trashed inside. More

by Debbie Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
May 09, 2021

I have bought 5 cars here and 1 trade we had sold i think ur parts prices are expensive i thin we deserve a little discount More

by angiesica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Corey Husketh
May 08, 2021

Rusty Wallace is the only dealer I use for service. Their service center has always delivered first class service for my vehicle and me. Thanks More

by RDWILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
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