Rusty Wallace Kia Alcoa - Service Center

Very helpful. Had the recall issue for my Sportage fixed and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! More

Everything went according to plan. A a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a More

You all send too many surveys. I have no clue who my service person was. I’ve already filled this out 2 times either from a text or an email. service person was. I’ve already filled this out 2 times either from a text or an email. More

They walk up to you when you pull your car in and ask how they may help you. After that bring you to a desk check you in while there ask if you need a loaner car or will be waiting. If waiting show you the w they may help you. After that bring you to a desk check you in while there ask if you need a loaner car or will be waiting. If waiting show you the waiting area and say if you need anything let us know. They do all this with a smile. Always send me coupons through email. More

The Service was excellent in every stage of the visit. I never worry about the car of my vehicle when coming to this Kia Business. I never worry about the car of my vehicle when coming to this Kia Business. More

The staff in the service department are great. I received fast service, waiting room was clean and a variety of snacks provided. I will definitely be back. fast service, waiting room was clean and a variety of snacks provided. I will definitely be back. More

Jenna is always very helpful and easy to work with. I recommend her all the time to my friends. She always makes sure my vehicle is up to date on everything and does a lot of leg work when I need parts/e recommend her all the time to my friends. She always makes sure my vehicle is up to date on everything and does a lot of leg work when I need parts/etc. The service center as a whole is always fantastic even if it's a bit pricey at times! Loaner vehicles would be an awesome addition. More

Friendly service staff. Unfortunately my brake light problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a fr problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a front head lamp Out. Left unsafe for travel on the road More

Good people to deal with. I'll use their services again if the need arises. They communicated well and did excellent work on my vehicle. if the need arises. They communicated well and did excellent work on my vehicle. More

Jenna was very professional and kept me updated on all my repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. More