Rusty Wallace Kia Alcoa - Service Center

Corey did an outstanding job of supporting service of my 2020 KIA Sportage. He met me at the door and carefully listened to the reason for my visit. He called me sooner than I expected and escorted to my 2020 KIA Sportage. He met me at the door and carefully listened to the reason for my visit. He called me sooner than I expected and escorted to my car. Just a great service experience. More

Very impressed with how friendly and helpful the staff were!! Jenna did a great job at explaining the service and was very friendly! Would recommend this service department and will be returning for futur were!! Jenna did a great job at explaining the service and was very friendly! Would recommend this service department and will be returning for future visits if needed! More

Absolutely love my KIA Soul. About to put 200 thousand mile on it, tires rotated ,filters and oil changed is all I have had done to her! mile on it, tires rotated ,filters and oil changed is all I have had done to her! More

Good serviced On time Great reviewWill recommend Good serviced On time Great review Will recommend Waiting was less than advise After appointment Jenna Went over all items with me Will bri Good serviced On time Great review Will recommend Waiting was less than advise After appointment Jenna Went over all items with me Will bring back More

Awesome ,will always have my service done with you guys,!!!!!!!!!!!!!!!!!!!!!!!!!!You should not have to have to put 25 words to submit it,just need one ,AWESOME guys,!!!!!!!!!!!!!!!!!!!!!!!!!!You should not have to have to put 25 words to submit it,just need one ,AWESOME More

Awesome staff!! Good service! I have used Rusty Wallace Kia for several years and have always been treated well. The staff is always friendly and helpful Kia for several years and have always been treated well. The staff is always friendly and helpful More

I came in for what turns out to be a simple recall . They completed the task quickly and efficiently (I hope) Thank you very much completed the task quickly and efficiently (I hope) Thank you very much More

They treat their customers well. They have a comfortable waiting room, clean bathrooms, a tv, free drinks and snacks while you wait, They explain what they are doing and aren’t pushy about extras. A free ti waiting room, clean bathrooms, a tv, free drinks and snacks while you wait, They explain what they are doing and aren’t pushy about extras. A free tire rotation and car wash are also a plus. More

Corey took my call I had an emergency situation as I needed to my car as I was planning to drive my car to my husband’s funeral out of state. Corey provided above and beyond customer service. He told m needed to my car as I was planning to drive my car to my husband’s funeral out of state. Corey provided above and beyond customer service. He told me to come right in and he took my car in immediately upon arrival the service was provided and I was on my way in amazing time. I am very grateful to Corey. Thank you sir. More

I feel the problem that was fixed should have been caught when they were getting the vehicle ready to sale and it ended up costing me $325 when they were getting the vehicle ready to sale and it ended up costing me $325 More