Rusty Wallace Kia Alcoa - Service Center

They always do a great job on my service/maintenance needs. The young man who assisted me listened to my personal issues, heard them, and worked around them. In addition made sure my car was ready when needs. The young man who assisted me listened to my personal issues, heard them, and worked around them. In addition made sure my car was ready when I needed it to be as well ensuring all service requirements were met. He did an excellent job. More

When I arrive they always communicate in detail. Remind me of the snacks and drinks available my car is ready before the time frame given to me and go over what they did me of the snacks and drinks available my car is ready before the time frame given to me and go over what they did More

Alex and associates were courteous and knowledgable. Worked us in earlier than expected and did a great job. Thank you for your great work. We will definately be back. Worked us in earlier than expected and did a great job. Thank you for your great work. We will definately be back. More

Everyone was kind and professional. Provided cost information for next appointment, which gave you a heads up on possible expenses. Thanks for your help and assistance. information for next appointment, which gave you a heads up on possible expenses. Thanks for your help and assistance. More

The Service Department, Cory and Chase, have clearly understood my problem and gone the extra mile to fix it! I’m grateful for a good loaner car for the time my car was at the dealership. They’re very understood my problem and gone the extra mile to fix it! I’m grateful for a good loaner car for the time my car was at the dealership. They’re very concerned about customer care and super helpful with warranty issues. Many thanks! By the way, I do love my Kia Soul. More

Service people were great and got the job done in record time. Especially appreciate your washing the car. Will be bringing it back for maintenance. time. Especially appreciate your washing the car. Will be bringing it back for maintenance. More

All my views are expressed in my ratings. However, I schedule all my service by calling the service department directly because the online software sucks schedule all my service by calling the service department directly because the online software sucks More

Jenna has been great last 2 visits! She was very nice to my daughter too when she brought the other vehicle in to be serviced. my daughter too when she brought the other vehicle in to be serviced. More

Vehicle service completed within promised time which was appreciated. Clean and well stocked service waiting area. Service tech reviewed service charges and work performed in detail. appreciated. Clean and well stocked service waiting area. Service tech reviewed service charges and work performed in detail. More

Only issue was time. I was told one hour to one hour fifteen minutes but it took two hours just for a oil change. Every was super nice though. fifteen minutes but it took two hours just for a oil change. Every was super nice though. More