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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 13, 2021

Great service! Professional and friendly. The service department very helpful explaining what was done to our vehicle. Jenna and Corey have always been very helpful. More

by Marthaoliver582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 12, 2021

Alex in the service center is very professional, Alex in the service center is very professional, respectful, and courteous anytime he is present we always feel welcome and get our car back clean. More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 12, 2021

The service department is always friendly and quick to assist you when you arrive. They also go over everything that was done on your vehicle. More

by RAYMONDBARNHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 11, 2021

GREAT customer service! Great General Manager and service manager! Service starts with them, and they are the best! Have never had any issues with any vehicle I have brought in, and am pleased with all serv More

by bandbaileymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
Jun 15, 2021 -

bandbaileymom responded

Awesome dealership!

June 11, 2021

This was our first time at this dealership. It was very accommodating. With all the snacks and drinks available. They also found a problem with our telluride we had no idea about, and are working on fixing More

by Deanna Caudill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 11, 2021

Fast and courteous when I buy my next car Rusty Wallace will be where I buy service is important and you are on top of your game More

by g7756nice56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Chase Cass
Jun 11, 2021 -

g7756nice56 responded

Will see for my next car

June 10, 2021

I was out of town, had a issue and they went above and beyond to get me in to find out what the issue was and THEY DID! I appreciate everything they told me and when I am I am ready to upgrade my car I w More

by DIXIEMOM708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
June 10, 2021

Jenna was great to work with, however I have never had a bad experience here at this location. Fast service, friendly faces and affordable prices. More

by CHRISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Rusty Wallace Kia has the most professional, courteous and knowledgeable Staff! Every encounter has been a very pleasant experience. The waiting room and snacks available are wonderfully maintained. More

by NANAB54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
June 10, 2021

Came in for an oil change with the essentials coupon. Jenna was great as always. Enjoy the waiting room has complimentary food and beverage choices. More

by JWLAMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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