Rusty Wallace Kia Alcoa - Service Center

Jenna in service does a great job communicating with us and gets the work turned out quickly for a reasonable price. Thanks for the good work and gets the work turned out quickly for a reasonable price. Thanks for the good work More

The guys were friendly and helpful. They got to work on my car practically immediately. I'll admit the waiting room was small and the WiFi wasn't that great. But the chairs were comfortable and they provid my car practically immediately. I'll admit the waiting room was small and the WiFi wasn't that great. But the chairs were comfortable and they provided snacks. More

The employees are always nice and I am always well taken care of. Inside of the waiting area is alway clean and well taken care of. care of. Inside of the waiting area is alway clean and well taken care of. More

I was very impressed with their service.They were very friendly and I was in and out in the time frame that they quoted me. friendly and I was in and out in the time frame that they quoted me. More

My car was had not been touched when I was scheduled to pick it up. Brandon gave me a car to drive home because I was dropped off. The delivered my car to my home when it was done. The service manager was pick it up. Brandon gave me a car to drive home because I was dropped off. The delivered my car to my home when it was done. The service manager was not on site. More

The service team at Rusty Wallace Kia of Alcoa is what keeps me coming back. Having the use of a loaner vehicle, if necessary, or a snack in the waiting area are also great perks. By using genuine Kia par keeps me coming back. Having the use of a loaner vehicle, if necessary, or a snack in the waiting area are also great perks. By using genuine Kia parts my vehicle will be on the road for many more miles. More

Working with Alex makes the whole process quick and painless. It went exactly as I was told and my vehicle is working as it should with no cost to me under warranty. painless. It went exactly as I was told and my vehicle is working as it should with no cost to me under warranty. More

They did a great job fixing my car. Unless i remembered the service guys name that had my car i could get no information about it. I was surprised that they could not simply look up my car and tell me wha the service guys name that had my car i could get no information about it. I was surprised that they could not simply look up my car and tell me what stage of repair it was in. More

Very quick to take care of my needs. Worked me in when there were no appointments available. Was in and out in 45 minutes. Will return when needing service there were no appointments available. Was in and out in 45 minutes. Will return when needing service More

The staff at Rusty Wallace Kia are always professional and helpful. Jenna continues to provide excellent service and always has a positive attitude! Thank you for another positive experience! and helpful. Jenna continues to provide excellent service and always has a positive attitude! Thank you for another positive experience! More