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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 28, 2024

Quick and easy! It was quick and easy. We were able to complete the transaction without any challenges. More

by airforceone_jfs
Recommend Dealer
Yes
Employees Worked With
AJ
January 27, 2024

He was good about keeping me informed about my car Got my car done in a timely manner More

by roseteter
Recommend Dealer
Yes
Employees Worked With
Robert
January 26, 2024

Great place with Great Prices. The people are very professional. KIA is a great car More

by bren7554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

All associates were very helpful. Work was done quickly and as they said.Look forward to taking my vehicle there again. More

by furmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Most likely to have an opening that meets most schedule. Very professional. Communicates with customers on the process of their vehicle. Over all a very nice group of guys that's in the service Department. More

by misty_mccoy2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

I've taken our Kia Sedona here multiple times and have had a wonderful experience each time. Every person we've encountered has been kind, friendly, and helpful. The work that's been done on our van has b More

by TIFFGRIFF0493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert! , NICK JOHNSON
January 21, 2024

Come in for a oil change we was in and out with in a hour More

by Jenniferweatherly
Recommend Dealer
Yes
January 20, 2024

Excellent! He is the best salesman no pressure salesman, been with us for many years. More

by Julesroper
Recommend Dealer
Yes
Employees Worked With
Bill, He is Excellent. Very good.
January 18, 2024

Everyone was very friendly and made sure my service was done as promised. Very happy with the results More

by tencoy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
January 18, 2024

Service folks are great when you are there in person. Long time between requesting appointments and having an available appointment. Usually 2-3 weeks from the date you call. Lack of follow up when vehic More

by Mythomasfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay - service advisor
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