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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 01, 2021

Waiting area needs to be updated to be more comfortable. More

by BDARLENEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
July 01, 2021

I love this dealership and it's employees they are great. More

by sogladtobehappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 01, 2021

They took my sat right in, told me how long it would take, and we’re done well within the timeframe. I especially liked that they washed my car! More

by DALTONS1958
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 01, 2021

Jenna Mayes made my visit to your service department a very pleasant one. She was very friendly and kept me informed on what was going on with my car. You have one of the nicest waiting areas I have ever More

by Bearcrossing05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook, Jenna Mayes
July 01, 2021

I had been having problems with my seat sliding mechanism for a year since I bought my Telluride. Every time I came in for service I would talk to the service department about it. Finally the new service man More

by SCOGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 01, 2021

Great service department where the people working will take care of you. More

by STVNBUTLER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 01, 2021

Always receive great service at Rusty Wallace. The staff are friendly and informed about the service and products they are providing. My go to dealership More

by MRGRMPBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 01, 2021

Quick service and very polite was very satisfied with their work More

by TERRY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 01, 2021

Limited seating. Wifi was not working. Staff is friendly. Price is a bit high for oil change. More

by AOLVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 30, 2021

Had me in out quickly for my oil change and chip upgrade More

by jitrbug_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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