Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Excellent Courteous Service! I was greeted on arrival, no waiting. Always quick and efficent. Clean service and sales area. Concarns / questions always answered. Great to work with. waiting. Always quick and efficent. Clean service and sales area. Concarns / questions always answered. Great to work with. More
Very prompt in getting my service. Nice clean waiting room with lots of snacks. Thank you for washing my car. I will return for my next appointment. room with lots of snacks. Thank you for washing my car. I will return for my next appointment. More
I have taken my Kia vehicle to this location for warranty work. Once the air bag light was on and they replaced a faulty part. This most recent time was a recall for reprogramming the car's main computer. work. Once the air bag light was on and they replaced a faulty part. This most recent time was a recall for reprogramming the car's main computer. More
Excellent service. The female service person was great. She know her business. Will back over and over again. Thank you very much. Love this location! She know her business. Will back over and over again. Thank you very much. Love this location! More
Great experience, Jenna helped more than I could have ask. She talked to the warranty company and kept me informed. Will recommend her to everyone ask. She talked to the warranty company and kept me informed. Will recommend her to everyone More
From the time I got there, the lady meet me and explained things to me. And when my car was finished she explained what they did. And she walked me to the car. She name was Jenna Mayes very sweet. things to me. And when my car was finished she explained what they did. And she walked me to the car. She name was Jenna Mayes very sweet. More
Even with an appointment, I was for over 2 hrs. Ridiculous. I am so tired of receiving recalls on my Kia Soul Probably will never have another kia Ridiculous. I am so tired of receiving recalls on my Kia Soul Probably will never have another kia More
Excellent Courteous Service! I was greeted on arrival, no waiting. I was given an approximate wait time for service on arrival that was accurate. The waiting room was comfortable with area for charging elect waiting. I was given an approximate wait time for service on arrival that was accurate. The waiting room was comfortable with area for charging electronics and free snacks. The exterior of my Telluride was also washed. More
Corey has outstanding customer service! Everyone is super nice and always happily answers any question I have! This is my second car bought from here and I alway use the service department! RWKA never disapp nice and always happily answers any question I have! This is my second car bought from here and I alway use the service department! RWKA never disappoints! Thank you More