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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 21, 2021

They were quick with the service and the waiting area was nice as well! Will definitely be going back. More

by caseybrookem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
September 21, 2021

Car wasn’t fixed and my car was filthy with bird droppings all over it. Vehicle was spotless when I took it to be serviced. Dealership is aware that the whining noise wasn’t fixed but has failed to More

by bilokidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Cass
September 20, 2021

Lots of free snacks while waiting. I think they were backed up because I wanted 4 hours for an oil change and tires More

by kadanac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
September 20, 2021

Walked in for new tires and oil change, was greeted with friendly and fast service. More

by CARDSHARK7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
September 20, 2021

Very pleased with service and friendliness. Comfortable waiting area with drinks and snacks. Overall very pleased. More

by ALESHIAG89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 20, 2021

Service performed in quoted time at quoted price. Good waiting area with free snacks and drinks. More

by JOSEPH.CACIOPPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
September 20, 2021

Very efficient and timely…I called an made appointment and showed up a few minutes early and they took me right in. Jenna was very knowledgeable and professional. More

by JIMMIETHEBUGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 20, 2021

Great customer service! I was immediately greeted and my car was immediately pulled into the service department.They had me ready in less than 30 minutes. More

by reneedonna67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
September 20, 2021

This service dept is the best they will go out of there way to do things right.miss Jena is the best More

by lethasean22809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
September 20, 2021

We had a very enjoyable day at our last visit.We had a 30,000 mile service. More

by LGW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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