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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 23, 2021

Attentive, takes good care of you, good waiting area great snacks, will be back next time More

by Kiaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skinner, Brad, Jenna Mayes
September 22, 2021

Always very helpful and willing to go the extra mile. I greatly trust this dealership. More

by KENTARM42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER
September 22, 2021

Very appreciate for the service they gave me and the smiling faces of the staff. More

by Karengrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 22, 2021

It was easy to schedule an appointment. The location is easy to get to. Service writers were nice. More

by Steve Blankinship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 22, 2021

Brad was exceptional!! Appreciate his help. He went above and beyond in servicing my vehicle. More

by LISA LEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
September 21, 2021

Kia was an amazing experience! They were very cooperative, quick, and very nice as well! More

by CARSON_BOWLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
September 21, 2021

Best oil change at a KIA that I’ve had! The workers were very kind, informative and helpful. More

by CCOX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 21, 2021

I dislike having to do multiple trips abs known problem. I don’t like being told it’s a unique issue not seen before and then go on the internet to see it’s a known issue for 2021 Kia Sorento Hybrids. Does More

by LOTTJM2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Corey Husketh
September 21, 2021

Always the best of the best in this service department. Cory is amazing and so is Brian. They take care of me like no other. You will be at a huge loss if they ever left. More

by dhwhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Corey Husketh
September 21, 2021

Didn't agree with service dept. They wouldn't fix my car even though its under warrenty. More

by Kathyraymond35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
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