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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 30, 2021

The employees that I come in contact with are always very nice and can always help me with all my questions . My vehicle is always finished in quality time. More

by MUR42559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
September 30, 2021

This dealership has always been the best, everyone is professional, kind and understanding. It’s very difficult to trust a car dealership but they make it possible! More

by patricia_gayl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
September 29, 2021

Very nice! Brad was very informative. It was great. Job was done sooner than what we expected. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
September 29, 2021

Sales people are friendly, waiting room is very nice albeit a little small, service department leaves a lot to be desired More

by Lv-2-fly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
September 29, 2021

Terrible service with the service department when it concerned an issue they were the cause of. I will go to Parkside Kia instead. More

by Jharmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
September 29, 2021

I was in and out pretty fast and they even washed my car. Plus the lobby has free snacks and drinks. More

by DANBOLINGER..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

DANBOLINGER.. responded

Great Service!!. Also, I enjoyed Terry Cook help in my getting a new Sportage!

September 29, 2021

Great service! In and out very quickly. Great waiting room. Employees were great .will return again More

by decline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
September 29, 2021

Great place to buy a car and the service department is fast also and I like where they added the snack bar More

by NANCYLKIMBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 29, 2021

Service dept has always done a good job and they have my car done in a timely manner. More

by KEITHJOHNSON6556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
September 29, 2021

Service department did what they said they would do and in the time frame they stated. More

by tjtaylor1523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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