Rusty Wallace Kia Alcoa - Service Center

Happy with Jenna here at customer service very polite and attentive friendly service every time I’m there and attentive friendly service every time I’m there More

The assiociates are very helpful. They explain everything very clearly and answered all my questions very clearly. Everything was done in a very timely manner. very clearly and answered all my questions very clearly. Everything was done in a very timely manner. More

Thank you for taking good care of our granddaughters’s car and doing only what needed to be done. We live in the Chicago area and we are so use to taking the vehicle in for an oil change and then being to car and doing only what needed to be done. We live in the Chicago area and we are so use to taking the vehicle in for an oil change and then being told you need new brakes, you need new tires you need you need even though they did all this just a year ago. I was shocked when you didn’t try and hit her with all the extras. Nice to deal with an honest dealership for once. Thank you More

The waiting area is outdated and wore out. The customer service was pretty good when we got on the same page. Communication between service departments needs to be improved. service was pretty good when we got on the same page. Communication between service departments needs to be improved. More

Very quick service work. Car was ready quicker than promised. They have a very reliable service department. promised. They have a very reliable service department. More

Always good to be treated like a customer rather than a stranger. Great staff to work with and pleasant waiting area. Fresh coffee and treats if you like. stranger. Great staff to work with and pleasant waiting area. Fresh coffee and treats if you like. More

They were helpful and timely and I had a good experience. I have had a good experience on several occasions bringing my car in. I have had a good experience on several occasions bringing my car in. More

Great service and very quickly!! Thank you so much for taking great care of my vehicle. taking great care of my vehicle. More

Jeanna M. was my service contact thru the process of having my optima repaired. She was very professional and informative. She understood my situation and did a great job making sure the repair was done having my optima repaired. She was very professional and informative. She understood my situation and did a great job making sure the repair was done in a timely fashion. Thank you Jeanna M More

Outstanding #1 in my book Sales and service go out of Outstanding #1 in my book Sales and service go out of their way to help with everything 👍 Outstanding #1 in my book Sales and service go out of their way to help with everything 👍 More