Rusty Wallace Kia Alcoa - Service Center

Rusty Wallace Kia of Alcoa is taking excellent care of my vehicle. I plan to continue to use this dealership. vehicle. I plan to continue to use this dealership. More

The service center was clean, courteous, and punctual. Service was performed on time and there were no “surprises”. Service was performed on time and there were no “surprises”. More

Ok the oil was half a quart low after they did the service,and the air filter was stopped up,the coolant was low and the cabin air filter was stopped up!! And why it wasn’t changed I don’t know!!! We service,and the air filter was stopped up,the coolant was low and the cabin air filter was stopped up!! And why it wasn’t changed I don’t know!!! We take in to be serviced not half serviced!!!!!! I had to do it myself after paying you to do it!! But the service writer was great !!! But the technician 👎🏻 More

Excellent customer service. Work on car was completed sooner than expected. We are very happy with Rusty Wallace Kia Alcoa. sooner than expected. We are very happy with Rusty Wallace Kia Alcoa. More

Couldn't ask for nicer people always helpful always gets you in if help needed you in if help needed More

Alexander was so helpful and nice! He helped me figure out an issue with my navigation after my service appointment was complete. Very friendly and thorough! out an issue with my navigation after my service appointment was complete. Very friendly and thorough! More

Always professional and excellent service at Rusty Wallace KIA. Seamless, quick, easy process from beginning to end. Wallace KIA. Seamless, quick, easy process from beginning to end. More

Alex did a great job getting the part i needed and scheduling my app't scheduling my app't More

Awesome as usual. Never have an issue. Jenna Mays is just the best! Great job! the best! Great job! More

Always super helpful, quick and efficient! The staff is very knowledgeable, I always feel confident/comfortable in my car when I leave! very knowledgeable, I always feel confident/comfortable in my car when I leave! More