Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
October 15, 2021

It was amazing service thank you so much. Loved it! Thank you so much. Very clean place too More

by MARIACISNEROS020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 15, 2021

The staff is very friendly and professional and the The staff is very friendly and professional and the dealership is always clean. I have purchased 5 vehicles from them and have been satisfied every t More

by nothank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
October 15, 2021

Got an oil change,filter, lubes, rotate tires, and xx fluids. This time they didnt wash my car. Otherwise... all good. More

by FINDEASTTNREALESTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 13, 2021

Fast and friendly. I wish the service appt didn’t take two weeks to schedule. More

by CURTMEL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 13, 2021

Jenna was great. Got me in at the time she had me scheduled. Knows her product. Highly recommend More

by Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 13, 2021

I love working with Alex he provides excellent customer service and goes above and beyond kudos to you Alex! Kia is lucky to have Alex on their team! More

by JLEW1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 13, 2021

DO NOT bring your vehicle here unless you want to wait a month and receive ZERO phone calls updating you on your vehicle. I’ve worked as a service advisor, and I would have been fired for not updating my cl More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
October 13, 2021

Service was quicker than I anticipated. The only small complaint I have is the waiting area was dirty. The floor looked like it had not been swept or mopped in a long time. The chairs we sat in were torn More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped us.
October 13, 2021

Great service, wonderful waiting area, was clean and sanitized, tools great care on my car and the service needed More

by ZOE.STOUT92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 13, 2021

Our visit was good . Great service and a clean well stocked waiting area. Thank you for your service…. More

by Jodyjgalyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
...
179
...