Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
The staff is very friendly and professional and the The staff is very friendly and professional and the dealership is always clean. I have purchased 5 vehicles from them and have been satisfied every t The staff is very friendly and professional and the dealership is always clean. I have purchased 5 vehicles from them and have been satisfied every time. More
Got an oil change,filter, lubes, rotate tires, and xx fluids. This time they didnt wash my car. Otherwise... all good. fluids. This time they didnt wash my car. Otherwise... all good. More
I love working with Alex he provides excellent customer service and goes above and beyond kudos to you Alex! Kia is lucky to have Alex on their team! service and goes above and beyond kudos to you Alex! Kia is lucky to have Alex on their team! More
DO NOT bring your vehicle here unless you want to wait a month and receive ZERO phone calls updating you on your vehicle. I’ve worked as a service advisor, and I would have been fired for not updating my cl month and receive ZERO phone calls updating you on your vehicle. I’ve worked as a service advisor, and I would have been fired for not updating my clients once within a month of having their vehicle. Highly unprofessional, very disappointing, and I will make sure that I will steer anyone I know away from servicing at this dealership. More
Service was quicker than I anticipated. The only small complaint I have is the waiting area was dirty. The floor looked like it had not been swept or mopped in a long time. The chairs we sat in were torn complaint I have is the waiting area was dirty. The floor looked like it had not been swept or mopped in a long time. The chairs we sat in were torn & peeling. More