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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 20, 2021

Great service! Service writer was very professional but personable. I was on the road in 1 1/2 hours. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 20, 2021

Service department workers were polite. I was kindly greeted and my recall repair was completed in a prompt manner. More

by Kia mom
Recommend Dealer
Yes
Employees Worked With
Chase Cass
October 19, 2021

We are repeat customers! Everything is always wonderful from the salesmen, finance, to service department! More

by chris22stuckey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 19, 2021

I was very pleased Well care very kind and I was very pleased Well care very kind and polite Performed what I requested could not be bettet More

by MDADASHMD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER, Chase Cass
October 19, 2021

Very pleased with my car. Service was good. Service advisors were helpful. Chase was excellent More

by SLAUGHTER2619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner, Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 19, 2021

A very pleasant atmosphere and staff. Brad Walker was my service advisor and he kept me informed about the work on my car More

by VOLSKIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Walker
October 19, 2021

The staff was friendly and got me in even though I was from out of town. Plenty of amenities More

by TSWILLIAMS1001343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 19, 2021

The service was lacking took a long time for my vehicle to be fixed partly do to back ordered parts which I know was not the fault of the dealership. I finally received my vehicle six months later and had More

by JHARKEMA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
October 19, 2021

Fast and efficient, friendly service. The waiting area is nicely stocked and comfortable as well! More

by BIGDOFTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 18, 2021

I was very pleased with the stellar service I received at your dealership when I was there Saturday. The lady in charge was friendly, knowledgeable about your products, and made the experience wry positive. More

by GIFTSOFTOUCHMASSAGE(Stacy)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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