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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 28, 2021

Hands down the best dealership in Knoxville!! Fast and friendly service!! True professionals! If you want to be treated right, go see these guys at Rusty Wallace Kia on Alcoa Highway!! More

by WIESHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 28, 2021

Best waiting room I’ve been to in Knoxville. They diagnosed and repaired the problem, but could’ve communicated a bit better, though they were very busy that day. More

by Ssignore08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 28, 2021

Friendly & get repairs done in a timely manner, and of course get free coffee & free snacks! More

by LYNNETAYLOR50
Recommend Dealer
Yes
Employees Worked With
Chase Cass
October 28, 2021

The experience in the service department was fast,friendly and fair. I was taken in before scheduled appointment and out faster than the predicted service time. Will continue to use and trust Ru More

by flyingfreddd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 27, 2021

It was my first time there and it was great. The staff was wonderfully friendly. . More

by judycameron1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, Chase Cass
October 27, 2021

Took over 2 hours for a scheduled oil change. I was not feeling well so the wait was way too long More

by seaturtles1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 27, 2021

Fast and friendly service. Didn’t try to sell me something I didn’t need. More

by connie.kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Everyone was really nice. They answered all of our questions. We Thought that the price was reasonable. More

by waynestoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 26, 2021

I always receive excellent service, when I bring either of my cars for service or repairs. I would recommend they to anyone. More

by ckite0804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 3 people who always wait on me are Jenna, Corey, and Alex. All three are excellent. , Jenna Mayes
October 26, 2021

Please see my last review, as it fully sets forth my opinion of the service I receive at Rusty Wallace Kia in Alcoa. More

by ckite0804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
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