Rusty Wallace Kia Alcoa - Service Center

Very enjoyable. Dylan was very knowledgeable, and in no way was he pushy. He was absolutely great. Dylan was very knowledgeable, and in no way was he pushy. He was absolutely great. More

The man who waited on me was very helpful and explained everything very clearly. He kept me informed about what they found while I was waiting everything very clearly. He kept me informed about what they found while I was waiting More

Good service, good experience Satisfied, will be back I had no problems with any aspect of my service opponent. had no problems with any aspect of my service opponent. More

My tech was wonderful. Very polite, attentive and courteous. Best visit I have had in TN. My only problem was it took 3 months to get an appointment being new to this ar Very polite, attentive and courteous. Best visit I have had in TN. My only problem was it took 3 months to get an appointment being new to this area even tho I had a brand new Kia. More

I sat there for 3 hours for a broken horn. And my horn still does not work. Now I have to come back for the 3rd time And my horn still does not work. Now I have to come back for the 3rd time More

Everything went well on time in and. out. Very courteous Everything was as promised and great price out. Very courteous Everything was as promised and great price More

Nick was courteous and friendly. Keep me informed and had the vehicle when he said he would. Keep me informed and had the vehicle when he said he would. More

This is the best dealership I have ever dealt with. Great staff and facilities. Very customer oriented. Great staff and facilities. Very customer oriented. More

When I made the announcement, I was told it would take a hour. I scheduled another appointment accordingly. Then I was told after looking at my vehicle that it would be approximately 2-2.5 hours. Had someon hour. I scheduled another appointment accordingly. Then I was told after looking at my vehicle that it would be approximately 2-2.5 hours. Had someone come to get me so I could make my second appointment. Then they drove my car out just as my ride drove up. Frustrating More

Super simple process, nice people explaining the situation and called my phone number to let me know my car was ready. situation and called my phone number to let me know my car was ready. More