Rusty Wallace Kia Alcoa - Service Center

You guys are great! I've been to your service department a couple of times, and both times you were quick ,very nice and accommodating. You even wash my car.! Thank yo I've been to your service department a couple of times, and both times you were quick ,very nice and accommodating. You even wash my car.! Thank you so much! When I decide to purchase a new car, your my first choice. I look forward to doing business with you in the future. Fred Beckner More

They have always taken care of our Kia Sedona. The service manager and service advisors are great. The service manager and service advisors are great. More

My Daughter and I purchased a 2020 Kia Sorento back in January 2022. We took it in for an oil change being that she put about 7500 miles on it since the purchase. She loves her ride. We checked in at the January 2022. We took it in for an oil change being that she put about 7500 miles on it since the purchase. She loves her ride. We checked in at the service department, they were very courteous and professional to both my daughter and myself. We mentioned a small problem with the back seat arm rest, the service department addressed it. They spoke with Mr. Court Courtney and he took time to look at the situation and get the manager Mr. Brian Kitts involved to resolve the issue for my daughter. Not only did these folks take care of an oil change, rotate tires, and wash the vehicle. These gentlemen went above and beyond by agreeing to take care of this arm rest and replace it. We have purchased multiple vehicles from these folks and will continue to go back and deal with them. If your in the market for a new or used vehicle, I would definitely recommend them for your next purchase. Thank you for the great service you provide. More

The service center reps are friendly and efficient and the waiting lounge is comfortable. Getting a service doesn’t feel like a chore at Rusty Wallace Kia in Alcoa. the waiting lounge is comfortable. Getting a service doesn’t feel like a chore at Rusty Wallace Kia in Alcoa. More

The cost of an oil change went up 50 per cent. Ther was no car wash this time. :( Ther was no car wash this time. :( More

I think Rusty Wallace is a very good dealer ship there service very good above and beyond keep up the good work service very good above and beyond keep up the good work More

Great price and service for the day I visited. Grateful for their help. I will be returning. Grateful for their help. I will be returning. More

Jenna did a great job of explaining what they are doing to my jeep, how long it would take directed me to the waiting area and then when done reviewed then bill. to my jeep, how long it would take directed me to the waiting area and then when done reviewed then bill. More

They were very helpful. And called me by name. They were very knowledgeable about what was going on with my van. And called me by name. They were very knowledgeable about what was going on with my van. More