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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 03, 2022

Very efficient. In and out in under an hour. Staff was helpful and knowledgeable, as usual. More

by ROYHAISLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford
June 02, 2022

Everyone was extremely nice, wait was what you would expect and there were lots of snacks and drinks to make waiting more pleasant. More

by jcrylands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 02, 2022

I would recommend having as much car warranties as possible prices are through the roof like everything else. If you plan on getting a loner car be sure to get it confirmed by least 2 parties at the More

by WWRJJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 02, 2022

They are very friendly and my service never takes long at all! I highly recommend this location! More

by JESSJOHNSON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 02, 2022

Great service and very quick. They had my car diagnosed and fixed in no time. More

by AIR_ASSAULT_SAPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 02, 2022

I was there for a recall on my EV6. I’m not satisfied with the service, which in the past had been good. I told the service advisor about other issues we were having with the car. when More

by SONNYAtc83
Recommend Dealer
Yes
Employees Worked With
Not sure of name but don’t believe it’s listed
June 02, 2022

Very friendly quick service reasonable rates timely scheduling cleanliness of waiting area explained everything clearly very happy with the service given More

by JTMBAMA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
June 02, 2022

Excellent customer service. They have always been courteous,friendly, and effecient. I feel I can trust them for honesty and fairness More

by mbree2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
June 01, 2022

Very happy about the service that I received from Jenna. Her attentiveness was great towards me. I hope I’ll see her next visit. More

by NINFA DIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 01, 2022

Everyone was very nice. It was clean. But does need more seating in the waiting area. More

by WRIGHT4420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
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