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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 10, 2022

Very friendly and helpful people, pet friendly, and nice comfortable waiting room. Extra words to hit minimum :) More

by voodoos_toolset09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 08, 2022

Awesome, as usual everyone was kind, knowledgeable, and the refreshments were great, thank you for a great experience More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 08, 2022

Love dealership. But wait time for service with an appointment was long. Was there 2 hours for an oil change More

by Dena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
Jun 09, 2022 -

Dena responded

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Jun 09, 2022 -

Dena responded

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Jun 09, 2022 -

Dena responded

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Jun 09, 2022 -

Dena responded

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June 08, 2022

I drive 1. 5 hrs for this type of service. Always great customer service. Thanks More

by dhwhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bj, Audri Crawford
June 07, 2022

Went beyond expected effort to obtain coverage for mechanical issues we face. Saved us $1,000s as a result. More

by DallasH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 07, 2022

We are Realtors so we drive a lot. We put 30,000 miles on our Kia in one year. The service we received on our Telluride was top notch. Easy to schedule, drop off, and pick up. We appre More

by STAPCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 06, 2022

The service and environment was amazing. The staff was supportive and respectful. I recommend this place 💯 percent! More

by Michelle Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 04, 2022

Very helpful and took care of me and my vehicle in a timely and professional manner. More

by COTTAGEDAD1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Audri Crawford, Advisor Advisor
June 03, 2022

The service Dept is very efficient and get you in and out in an hour or just a few minutes after! More

by patricksoulman1@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
June 03, 2022

Friendly, courteous service. On time and out within an hour. Explained everything. Appreciated the free snacks. More

by bvenable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford, Advisor Advisor
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