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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 18, 2022

Every time I come to this Kia, I leave very satisfied and my car is well taken care of! Extremely nice and caring staff that are helpful, too. More

by CCOX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 17, 2022

Everyone was helpful. Called to let me know what was going on. And helped with the loaner car. More

by MICHELEVORPAGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 17, 2022

I couldn't believe how quick and efficient the service department was. They were most helpful in working around my schedule to make the appointment, then when i got there, they got right to me and fi More

by MWOLFEVONORE
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I didn't get the name, but everyone was helpful.
June 17, 2022

Everyone is so nice and friendly. They take such good care of my car while being serviced. More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 16, 2022

They have fast efficient service and they have polite,friendly staff. I wouldn't take my car anywhere else More

by VALGEM424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 16, 2022

The service department personnel was very friendly and helpful. The service of my vehicle was done in a timely manner. More

by ncputter47
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

Very punctual with appointment times. Less hour for 5k service and lobby very nice while you wait More

by Cornelius Cline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

I was on vacation when my car broke down in Tennessee and I called rusty Wallace and they got my car in right away and had it looked at as fast as they could turned out I needed a motor and so they got me a More

by JESSICARAESNELL414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 15, 2022

Love the people, they make the difference! From sales to service, the dealership is great More

by wayneowsley12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Chaffins, Jenna Mayes, Audri Crawford, Advisor Advisor
June 15, 2022

The constant communication, the quickness of getting the part in, and the price, everything was so fair in so customer oriented More

by SLOBETTI
Recommend Dealer
Yes
Employees Worked With
Brian Kitts, Jenna Mayes, Advisor Advisor
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