Rusty Wallace Kia Alcoa - Service Center

Staff is super friendly. The waiting area is always clean and is always stocked with snacks and drinks for guests. The waiting area is always clean and is always stocked with snacks and drinks for guests. More

I wasn’t informed of the correct charge at time of drop off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. More

I've always had good Service there it's real nice an friendly people they Make sure you're comfortable while you are waiting for your vehicle friendly people they Make sure you're comfortable while you are waiting for your vehicle More

Quick, informative,polite,great lobby with tons of free snacks which is unusual but fantastic snacks which is unusual but fantastic More

I wouldn’t go anywhere else! My car started out at the Callahan location and I got it towed to the Alcoa location. David in service was AMAZING!! He called every other day with My car started out at the Callahan location and I got it towed to the Alcoa location. David in service was AMAZING!! He called every other day with updates about my car- with it being there almost 2 months that is a lot of calling! He worked hard and got me a loaner so I didn’t have to keep ubering around town! David was so great in such a VERY stressful time! More

The sales and service are always awesome at Rusty Wallace Kia Alcoa! Go and see Jenna and Will! Kia Alcoa! Go and see Jenna and Will! More

Friendly with good service customer rep was informative and explained everything. Told me why might need attention in the future. and explained everything. Told me why might need attention in the future. More

Clean waiting room ,fast courtesy service,enjoyed free snacks and pop,service people very informative. snacks and pop,service people very informative. More

Service attendant was quick to assist with my needs, friendly, professionally dressed and precise with her instructions of what to expect. friendly, professionally dressed and precise with her instructions of what to expect. More

Wonderful staff so friendly and helpful! ! Love the sitting area and the goodies you all provide!! Top notch 😁 ! Love the sitting area and the goodies you all provide!! Top notch 😁 More