Rusty Wallace Kia Alcoa - Service Center

I was there 3 hours for an oil change. I told them I needed my tires rotated they didn’t do it so I had to wait 30 more minutes for them to do that. I told them I needed my tires rotated they didn’t do it so I had to wait 30 more minutes for them to do that. More

We’ve had excellent service ever since we been buying at this dealership for many years this dealership for many years More

These guys were absolutely amazing. They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recomm They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recommend them and will use them again if ever needed !!! More

Always on time with my appointments. Explains everything that was done. Great experience every time Explains everything that was done. Great experience every time More

All envolved in correcting the issue of my car were excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in this strange world we seem to find ourselves in..as for ur dealership I was very pleased with the sevice and Nick was very efficient in expediting the process..I do hope ur dealership stays the way it is now..keep up the good work..that was my experience..thank you !! More

David was great to work me in so quick! Very complete list of repairs. Loved the complimentary drinks and snacks in the lobby Very complete list of repairs. Loved the complimentary drinks and snacks in the lobby More

The service is good, the staff is good, their behavior is good, the place is clean and they are quick in providing services to customers good, the place is clean and they are quick in providing services to customers More

Always good in service department trying hard to satisfy customers. Only bad is hard to get appointments in short time. customers. Only bad is hard to get appointments in short time. More

First time at this dealership. Service personnel we’re very friendly and found my concern and promptly addressed it. Service personnel we’re very friendly and found my concern and promptly addressed it. More

Dealing with the service manager with the issue of my engine loss in my Kia Optima that purchased new was very unprofessional and lack of concern for a customer that had purchased two previous cars from engine loss in my Kia Optima that purchased new was very unprofessional and lack of concern for a customer that had purchased two previous cars from Rusty Wallace was a major disappointment! More