Rusty Wallace Kia Alcoa - Service Center

I trust Rusty Wallace Kia Alcoa to take excellent care of my car. The staff is professional and nice and very considerate. The waiting room is clean and I enjoyed watching tv shows to pass the time while I my car. The staff is professional and nice and very considerate. The waiting room is clean and I enjoyed watching tv shows to pass the time while I waited for service. Nick walked me to my car when it was finished and was very polite and made sure everything was in good working order before I departed. Thumbs up for Rusty Wallace Kia of Alcoa More

My comments are to address what seems to be all Great service advisors. The shop was busy, however, the folks were getting us all in and out with a big smile on their faces and extremely courteous. service advisors. The shop was busy, however, the folks were getting us all in and out with a big smile on their faces and extremely courteous. More

As always, great experience at Rusty Wallace Kia in Alcoa. Great service at a reasonable price. Alcoa. Great service at a reasonable price. More

Service was very good very happy with the dealership Will definitely continue service there In the future definitely continue service there In the future More

The waiting area for service is nice. I appreciate the complementary snacks and drinks. Audrey helped us yesterday and I really appreciated her as well. I had my two young children with m I appreciate the complementary snacks and drinks. Audrey helped us yesterday and I really appreciated her as well. I had my two young children with me and she held the doors and even opened my car door so my daughter could climb in. One complaint is that I had an appointment for my oil change and I was still there for 2 hours. I feel like I might as well not even had an appointment. More

Good experience, bought care there, everything was great service Dept is great, always do a great job service Dept is great, always do a great job More

Very friendly and fast service. Got me in and out on time. Genuinely wanted to please me. Got me in and out on time. Genuinely wanted to please me. More

Service department did a great job getting us in and out, even though we were an hour early. even though we were an hour early. More

Great service department experience as always…very efficient and great customer service from all staff efficient and great customer service from all staff More

Great customer service. The staff was very friendly. The lobby was nice and stocked full of FREE SNACKS. The staff was very friendly. The lobby was nice and stocked full of FREE SNACKS. More