Rusty Wallace Kia Alcoa - Service Center

From start to finish, Nick was awesome! He was polite and kept me informed about the status of my car. I always appreciate how clean the service and waiting areas are kept. I purchased m He was polite and kept me informed about the status of my car. I always appreciate how clean the service and waiting areas are kept. I purchased my vehicle six years ago from this dealership. All of my maintenance has been done here. I have never had the first issue. More

Quick service , nice atmosphere, explained everything that was done to my car and great service that was done to my car and great service More

They were amazing. Very attentive, good time frame, and done awesome! Will go back for next service! Very attentive, good time frame, and done awesome! Will go back for next service! More

I originally brought my car in for service last Thursday. Diagnostics were run by a technician, he was unable to figure out what is wrong with my car. They encouraged me to make an appointment to drop my car Diagnostics were run by a technician, he was unable to figure out what is wrong with my car. They encouraged me to make an appointment to drop my car off for service. I made an appointment for today July 14. When I went to drop my car off this morning, I was told that it would be 2 to 3 days before anyone even looked at my vehicle to find out what was wrong. I was also told there are an additional 10 cars that have already been dropped off that are waiting for service. This was not told to me when I made the initial appointment. I am renting a car because no loaner car is available for the duration of my repair. I feel I was misled by the service department, and at this point I’m very dissatisfied with my service. The dealership still has my car and I was told I will need to wait until tomorrow at the earliest to have any additional information. More

I have always received great at Rusty Wallace Kia and will shop there again when I get ready to purchase another car will shop there again when I get ready to purchase another car More

They are the kindest caring people that really take care of you. They offer excellent service. of you. They offer excellent service. More

They had kept my car for 2 weeks after mistaking it for a different car. different car. More

People are nice, service is questionable at best, prices are outrageous and I would never recommend this dealership for service. are outrageous and I would never recommend this dealership for service. More

Sufficient, customer service was nice and followed through with service in a timely manner. Good through with service in a timely manner. Good More

Fast, friendly service with a great snack bar, that I've been bragging about to my friends been bragging about to my friends More