Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
You need to stop bambarding customers with email. I don’t care if it’s only once. It needs to stop. Otherwise, the service is good. Now stop. I don’t care if it’s only once. It needs to stop. Otherwise, the service is good. Now stop. More
I was the service when in for an oil change they watered up the decal that goes on front windshield and threw it in the window told me my tires were wore out when they are in even half way there and then co up the decal that goes on front windshield and threw it in the window told me my tires were wore out when they are in even half way there and then couldn't supply me with air filter or cabin filter More
Jenna had a warm greeting when I pulled up. She reviewed that I was getting an oil change. She asked if I was waiting on my car and if so there are drinks and snacks for me in the waiting area. She reviewed that I was getting an oil change. She asked if I was waiting on my car and if so there are drinks and snacks for me in the waiting area. When my car was completed Jenna reviewed the work done shared the condition of brakes and tire tread. After paying she escorted me to my vehicle and wished me a good day. More
First time having my vehicle serviced here. Everyone was very helpful. Car was finished on time. Great customer service. Everyone was very helpful. Car was finished on time. Great customer service. More
Very friendly and knowledgeable crew. Explained everything about the work done on my vehicle. Answered any question I had. Explained everything about the work done on my vehicle. Answered any question I had. More
They were very helpful in the process of me buying my car. Just wished they could of had extra key so I didn’t have to buy one car. Just wished they could of had extra key so I didn’t have to buy one More
The repair was eventually made and warranty covered, but NOT WITHOUT rusty wallace Kia trying to get out of making the repair under warranty and at my cost! And they kept the car for almost 3 weeks to make NOT WITHOUT rusty wallace Kia trying to get out of making the repair under warranty and at my cost! And they kept the car for almost 3 weeks to make the repair. More